Frequently Asked Questions

Frequently Asked Questions2018-10-30T20:31:41+00:00

If you have a question that we have not answered, please call to speak to our Client Care Specialists at 856.208.6443.

“Who goes to therapy?”

Anyone who is interested in working through an issue: individual women and men, partners of all sexual and gender orientations, children and whole families.

“Who do you work with?”

We work with individuals and partners of all genders and sexual orientations, including those who practice alternative lifestyles, over the age of 21. We specialize in supporting adults to have fulfilling relationships and healthy, pleasurable sex lives.

“What issues do you work with?”

We work with a full range of issues. Please click on the following link to read detailed information on common issues addressed. If we did not list your issue, please call 856.208.6443 to inquire within.

“What if my spouse doesn’t want to come to therapy?”

It is not uncommon for one partner to be more reluctant than another to come to therapy. While we encourage you to start together if possible, we can also work with you individually to help you work through the problems you experience. Sometimes, after a few sessions, partners decide they want to join the process. If not, that’s okay. We can still offer guidance, direction, tools and resources to help you reach your goals.

“Does therapy work?”

Therapy works when you choose to fully invest yourself in the process. We draw from the latest science and research to support you in resolving your issues. We also help you hold yourself accountable for the change you wish to see in your life. With consistency, commitment, and our unwavering support, you can create the life or relationship that you dream to experience.

“How long will therapy take?”

Therapy can be brief, meaning less than 10 sessions, or more long term for more complicated issues. Many factors contribute to your length of time in therapy since each person has their own unique history that shapes their reasons for coming in. We offer traditional therapy services, however many of our clients choose to enhance their therapy experience by enrolling in one of our signature relationship programs.

Or for those who prefer to set their own pace, we offer educational online E-Courses.

“Do couples split up after therapy?”

Therapy is not a guaranteed cure for what ails your relationship. We have supported many couples successfully but not all couple’s relationships stay intact with therapy. Experience has taught us that often this occurs when one partner “goes through the motions” of coming into therapy with their partner but no longer loves their partner or wants to make the relationship work. Therapy is a great clarifier for many who feel ambivalent or uncertain of their future.

“What type of therapy do you use?”

We draw from an eclectic range of couples therapy models, all of which aim to strengthen your relationship with yourself, with your partner/family and with your larger community. Our clinical team is led by an AASECT Certified Sex Therapist and each team member specializes in their chosen modality of couple therapy.  We also hold weekly and monthly team meetings to stay abreast of our clinical skills and to review the latest research on couples and sex therapy.

“What is the difference between couples and sex therapy?”

Couples Therapy is a specialized form of therapy that focuses on couple’s relational issues.  Sex therapy is a specialized area of psychotherapy that specifically addresses sexual issues. Unfortunately, the educational system seems to keep these specialization apart from each other, while we believe that these inherently belong together.

We utilize evidence-based research including a present-centered intersystems approach, along with the pleasure-oriented model that allows us to address both your couple’s relational problems and any sexual issues that you may experience.  Through our four phase assessment, we create a comprehensive picture of your relationship, including your sex life.

We draw from the latest research from leaders in our field, including The Gottman Institute, Imago Therapy, The Real Life Institute, AASECT, Esther Perel, Systemic and Conflict Theories, Dialectical Behavioral Therapy and Gestalt Therapy to heal relationship wounds and strengthen intimacy.

We also address issues of sex and sexuality to help you understand how you relate to yourself sexually as well as identify barriers to a healthy sex life. You will receive education as well as specific hands-on exercises and homework to help address sexual needs.

As with all of our therapeutic relationships, we maintain a non-judgmental and confidential environment that allows for full exploration of sexual concerns.

Sex therapy does not include any nudity or sexual behavior, ever.

“How do I choose a therapist?”

Any therapist that you work with should be licensed or certified through the state. If you are interested in a particular therapist, meet with them to see how you feel with them. Do they seem easy to talk to? Does your therapist help you to feel safe and comfortable? These are important qualities to look for in your therapist.

“Do you accept insurance?”

We are an out of network providers. This means that your insurance may cover a portion of the therapy cost if you have out of network benefits. You will pay the full cost upfront and receive receipts to submit to your insurance company for reimbursement. If your insurance covers this service, they will send you a reimbursement check directly. We find that clients often receive 50-80% back from their insurance companies after meeting their deductible.

“What should I ask my insurance company?”

Three simple questions:
· Do I have out of network benefits for behavioral health?
· Do I have to meet a deductible before getting reimbursed?
· What is the percentage of reimbursement that I will receive for individual or family therapy?

“Why do you not accept insurance?”

Insurance companies often limit what therapist you can see, how long you can see them for and the reasons that you can see them. We also have clients who would prefer to keep their information completely confidential and not submit diagnostic codes to insurance companies. If we contracted with insurance companies, we would be bound by their rules and required to submit documentation. We want you to be able to make your own mental health choices. If you choose to see us, we want you to be able to decide when you want to see us and for how long. Our out of network status puts you in the driver’s seat, not your insurance company.

“Does health insurance cover marriage/couples counseling?”

Health insurance does not cover marriage/couples counseling, however, many times, one or both partners may have a diagnosis that insurance would cover. We can determine this after your initial appointment and/or after your four session assessment.